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How 00jj55 Handles Your Personal Information

Your account with us comes with a clear set of data rights — what we collect, why we hold it, and how you can request changes or deletion.

Account DataPayment PrivacyCookie ControlsData RequestsPakistan Regions
00jj55 How 00jj55 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, contact our support team directly. We aim to respond to data requests within the timeframe required by the rules that apply to your region. Have your account details ready so we can verify your identity before making any changes.

Email Support Send your data request or privacy question to our support address. Include your registered account email so we can locate your record and respond promptly.
Live Chat Open the chat window from any page on 00jj55. Our team can log a formal data request on your behalf and confirm the expected response timeline.
Account Settings Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.
DATA HANDLING DETAIL

Security, Cookies, Retention, and Access

We use SSL encryption across every page and every account action on 00jj55. Your session token is tied to your device and expires after inactivity, so a logged-out device cannot resume your session without a fresh OTP verification. Here is how we handle the four areas that matter most to your privacy.

Account Security

Login requires OTP verification sent to your registered mobile number. Suspicious activity — such as a login from an unrecognised device — triggers an automatic session lock until you re-verify.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can withdraw analytics consent at any time through the cookie banner or your account settings.

Data Retention

Active account data is held while your account is open. After closure, we retain only what applicable law requires for the minimum period specified, then delete or anonymise the rest.

Requesting Changes

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion via email or live chat. We verify your identity first, then process the request within the applicable legal window.

Common Questions About Your Privacy on 00jj55

These are the questions we hear most often about how your data is handled. If yours is not here, reach out through live chat or email and we will get back to you.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, Raast, or bank transfer. We also log device and session data to secure your account.

No. Your PIN stays inside your own wallet app. We only record the transaction reference number to match your deposit to your account balance.

Contact us via email or live chat with your registered account email. We verify your identity first, then send your data within the timeframe required by the rules covering your region.

Yes. Submit a deletion request through support. We will remove your personal data after closing your account, keeping only what applicable law requires us to retain for the minimum legal period.

Session cookies keep you logged in; analytics cookies help us improve the lobby. You can withdraw analytics consent through the cookie banner or inside your account settings at any time.

We share data only with payment processors and identity-verification services needed to run your account. We do not sell your personal information to any third party.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.